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Privacy Policy

1. General Provisions

Neuro24x7.ru (hereinafter referred to as the “Company”), as part of its core business, processes personal data of various categories of personal data subjects using personal data information systems, including the following Company website: neuro24x7.ru . In accordance with the current legislation of the Russian Federation, the Company is a personal data operator. When organizing and processing personal data, the Company is guided by the requirements of Federal Law No. 152-FZ of 27.07.2006 “On Personal Data” and other regulatory legal acts adopted in accordance with it. For the purposes of this Policy, personal data means any information provided through the Company’s website and (or) collected using such website, related to a directly or indirectly identified or identifiable individual (personal data subject).

2. Collection of personal data

The Company collects information through its website in two ways:
  1. Personal data provided by users: The Company collects personal data entered into data fields on the Company’s website by the users themselves or by other persons on their behalf.
  2. Passive collection of personal data about the current connection in terms of statistical information: The Company’s website may collect statistical data about the user, including: pages visited; number of page visits; duration of the user session; entry points (third-party sites from which the user follows a link to the Company’s website); exit points (links on the Company’s website through which the user goes to third-party sites); user country; user region; user provider; user browser; user system languages; user OS; user screen resolution; number of colors on the user’s screen.
Data may be obtained using various methods, such as cookies and web beacons. The Company may use third-party internet services to collect statistical personal data; these third-party internet services store the collected data on their own servers. The Company is not responsible for the location of third-party internet service servers. The Company does not compare user-provided information that identifies the personal data subject with statistical personal data obtained through such passive data collection methods.

3. Principles and conditions for processing personal data

The Company processes personal data in a lawful and fair manner and is limited to achieving specific, predetermined, and legitimate purposes. Only personal data that meets the purposes for which it is processed may be processed. The content and volume of personal data processed by the Company correspond to the stated processing purposes; excessive processing of personal data is not permitted. When processing personal data, the Company ensures the accuracy of the personal data, its sufficiency, and, where necessary, its relevance in relation to the purposes for which it is processed. The Company takes the necessary measures (ensures their adoption) to delete or clarify incomplete or inaccurate personal data. In the course of its activities, the Company may provide and/or entrust the processing of personal data to another person without the consent of the personal data subject, unless otherwise provided by Russian legislation on personal data. A mandatory condition for the provision and/or entrustment of the processing of personal data to another person is the obligation of the parties to maintain confidentiality and ensure the security of the personal data during its processing. The terms for processing personal data are determined in accordance with the purposes for which it was collected.

4. Rights of the personal data subject

The subject of personal data has the right (unless otherwise provided by law):
  • demand clarification of their personal data, their blocking or destruction if the personal data is incomplete, outdated, inaccurate, illegally obtained or is not necessary for the stated purpose of processing, and also take measures provided by law to protect their rights;
  • request a list of your personal data processed by the Company and the source of its receipt;
  • receive information about the processing periods of your personal data, including the storage periods;
  • demand that all persons who were previously provided with incorrect or incomplete personal data be notified of all deletions, corrections or additions made to them;
  • appeal to the authorized body for the protection of the rights of personal data subjects or in court against illegal actions or inactions during the processing of his personal data;
  • to protect their rights and legitimate interests, including compensation for losses and/or moral damages in court.
If you have any questions about the use, processing, modification, or deletion of your personal data you have provided, or if you wish to opt out of further processing by the Company, please contact us by mail at the Company’s address or by email at info@neuro24x7.ru . Please note that the personal data operator is not responsible for any inaccurate information provided by the personal data subject.

5. Implementation of requirements for the protection of personal data

To maintain its business reputation and ensure compliance with federal law, the Company considers it crucial to ensure the legitimacy of personal data processing in the Company’s business processes and to ensure an appropriate level of security for the personal data processed by the Company. The Company requires that persons who have gained access to personal data not disclose or distribute such personal data to third parties without the consent of the personal data subject, unless otherwise provided by federal law. To ensure the security of personal data during its processing, the Company takes necessary and sufficient legal, organizational, and technical measures to protect personal data from unauthorized or accidental access, destruction, modification, blocking, copying, provision, distribution, and other illegal actions. The Company ensures that all measures it implements to ensure the organizational and technical protection of personal data are carried out legally, including in accordance with the requirements of Russian Federation legislation on personal data processing. To ensure adequate protection of personal data, the Company assesses the harm that may be caused to personal data subjects in the event of a breach of their personal data security, and identifies current threats to the security of personal data during its processing in personal data information systems. In accordance with the identified current threats, the Company applies the necessary and sufficient legal, organizational, and technical measures to ensure the security of personal data, including the use of information security tools, the detection of unauthorized access to personal data and the implementation of measures, the restoration of personal data, the restriction of access to personal data, the registration and accounting of actions with personal data, as well as the monitoring and evaluation of the effectiveness of the measures applied to ensure the security of personal data. The Company’s management recognizes the importance and necessity of ensuring the security of personal data and encourages the continuous improvement of the system for protecting personal data processed as part of the Company’s core business. The Company has appointed persons responsible for organizing the processing and ensuring the security of personal data. Each new employee of the Company directly involved in the processing of personal data is familiar with the requirements of the legislation of the Russian Federation on the processing and security of personal data, this Policy and other local regulations of the Company on the processing and security of personal data and undertakes to comply with them.